At it’s most basic, Service AtWrk provides a workable solution for any service based business. With your mobile workforce involved throughout the process and a realtime management interface, your business becomes transparent. Once you start to benefit from this new found freedom, the possibilities of further productivity enhancements using AtWrk software in your business becomes apparent.
After extensive experience creating service management systems for our customers, AtWrk now brings together a new module to the AtWrk platform specifically tailored to the field service industry: Service AtWrk. We’ve boiled down the framework of a service based business to a universal and comprehensive system that suits all the needs of a modern service based business, while being able to scale to include other areas of our platform.
Robustness and Scalability
We’ve developed Service AtWrk as an end to end solution which goes all the way from job booking to job completion. By starting with your service process we can make sure that everyone is and up to date with the job from start to finish. You can make Service AtWrk as simple or as complex as you need. What’s more we have many more features available and the ability to customise any aspect to suit your needs.
Visual Workforce Performance
Measure your team’s real-time performance with reporting and dashboards tailored to your needs, or integrate data with your existing back office.
Instant Customer Confirmation
Ensure customer acceptance with signature
capture built-in and enforced throughout
the job process. Keep customers informed
with SMS and email job confirmations.
Jobs Delivered on Time
Keep jobs organised and customers informed with detailed job scheduling. Managed holiday sick-time and hours worked, all integrated with HR functions
Avoid Costly Delays
Don’t waste time communicating status updates, scheduled jobs and work progress as notifications get the job done instantly between mobile and office staff.
Ask us about enabling tracking for your mobile workforce. You can keep up to speed with workforce status like on job, in transit, next nearest worker and easily find out ETAs.
Make sure you know when people are on site when they say they are with geo-fenced locations that can be enforced in the app to complete your prescribed processes.
While our system is primarily standalone, where you have existing systems controlling process such as billing, HR, Health and Safety, AtWrk has integrations out of the box.
Why not try it for yourself?
Our ongoing prototype of service AtWrk is always evolving so if you want to have a look at what are working on then the click through mockup version of our mobile app is a great way to start.
Service AtWrk provides the platform to launch you into using the dynamic AtWrk framework and all the benefits we can bring with it in a short space of time. Workers can get up and running quickly thanks to our simple UI and support provided by our team. We can offer simple plans with scaled licence agreements to remove high up-front costs, get in touch with us to find out what we can offer you.