Transforming Efficiency and Customer Satisfaction
AtWrk's Field Service Module revolutionizes operations with multiphase work order management, real-time engineer tracking, and dynamic planning. The Engineer Mobile App ensures seamless communication, while Customer Sign-Off enhances transparency. Elevate efficiency and achieve success with AtWrk.
AtWrk #GetOrganised
Explore the full potential of AtWrk's cloud software with our interactive demo brand, Quality Machine Services. Step into the world of a simulated active business and get a firsthand experience of the comprehensive features available on our platform. From work orders in progress to engineer scheduling, you can immerse yourself in the seamless efficiency that AtWrk offers.
Try it for yourself
An all in one system that provides your team with total control
An all in one system that provides your team with total control
An all in one system that provides your team with total control
Our powerful software can transform your business. At it's most basic it's a simple, effective solution for connecting you with your mobile workforce, helping you track arrivals, work completion and client satisfaction. At it's full capacity it can help you streamline all areas of your company; client records, enquiries, scheduling of work, processes, staff productivity, stock checks, time sheets etc. and connects to your accounting software – an end to end solution from job booking to job completion.
Visual Workforce Performance
Measure your team’s realtime performance with tailored reporting and integrate data with your existing back office.
Tracking
Track your workforce in transit, on the job and find your next nearest worker with dynamic schedule availability.
Site and Contact Database
No more slips of paper notes for customer calls, build the relationships with Site Contacts to ensure good customer retention.
Work Order / Job Management
Take your work orders digital and remove paper from the business. AtWrk has many features specically guided towards field service workers and communication.
Mobile Field Service Workforce
iOS and Android apps available for workers to access the ServiceAtWrk platform, various levels of 2FA (2 factor authentication) are available to ensure security.
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Job acceptance management
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In transit tracking
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Estimate time of arrival and completion.
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On site collection of customer signature/s
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Direct job related photos or photos added to job gallery.
Avoid Costly Delays
Instant notifications communicate scheduled job details, work progress and exceptions between mobile and office staff.
Jobs Delivered on Time
With detailed scheduling, stock checks, task lists and staff communication, keep jobs organised and customers informed.
Customer Sign Off
Customer signature capture to ensure they're satisfied. Keep them informed with automated job confirmation and completion by SMS and email.
Geo Location
Geo-fenced locations mean completed tasks can only be ticked off at the job site.
A modular system
Build out an AtWrk System that suits your needs as a business
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Still not sure?
The AtWrk platform is something that we believe can be suited to any business. The combination of our modules and the easy customisation of the core components of the system is something that we think is unrivalled in this space. If you want to learn more or try and find out if AtWrk is for you, then dont hesitate to contact us.